Language Services for Government
Why choose CyraCom for your organization
Full Suite of Language Services Developed for Government Agencies
Why Choose the Leading Provider of Language Services to Government Organizations
Experienced Language Services Provider for All Levels of Government
CyraCom provides telephone interpretation and written translation to all levels of government: federal, state, and local. These include major federal departments and agencies, state and local public safety agencies including 9-1-1, law enforcement, fire and EMS, health and human services, education, and many others. CyraCom also holds numerous state contracts that allow both state and local agencies access to our language services.
GSA, DHS, & Federal Contracting Work
CyraCom International holds a GSA contract for Public Service Schedule 738 II Functional Category 1 (FC1). This Schedule facilitates access to commercial vendors of language services who can supply Translation Services, Interpretation Services, Sign Language, and Training Services.
CyraCom International also holds contract BPA HSFE70-16-A-1972. Under this contract, CyraCom can provide language interpretation and translation services to the Department of Homeland Security (DHS) and associated agencies. CyraCom also works with numerous state and local government agencies. CyraCom holds a national agreement with Value Point, accessible by states and territories across the US.
Making an RFx for your agency? Request our RFx Development Guide. You can also submit your task order.
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Trained and Qualified Employee Interpreters
All our employee interpreters are first vetted, screened, and tested for bilingualism. The candidates that pass initial screening then complete the instructor-led training program that CyraCom developed in-house.
During our extensive training program, aninstructor teaches our interpreter candidates interpretation best practices, protocols, and vocabulary reviews for a variety of industries, including legal, 9-1-1, finance, insurance, utilities, and hospitality. Before graduating to the call floor, employee interpreters must pass written and oral tests.
PCI-Compliant Operations
Our operations follow and are third-party audited for data security, PCI compliance, and HIPAA compliance. Some of our security measures include:
- No cell phones allowed
- No written notes
- Security badges required
- Supervisors watch over interpreters
Government Translations via a Secure Translation Portal
Why CyraCom for Government Translation and Localization?
- Translation platform secured end-to-end, protecting individuals’ and agencies’ private information
- An easy-to-use translation portal for tracking projects and spending
- Translation memory that can be applied across multiple facilities for reduced cost
- Skilled linguists with subject matter expertise in government and legal topics
| Foreign Documents | Legal Paperwork | Community Outreach |
|---|---|---|
| Passports | Immigration documents | Community surveys, programs, and brochures |
| Certificates – birth, marriage, divorce, or death | Contracts, agreements, patents and wills | Foster care programs |
| Academic transcripts and diplomas | Depositions, video/audio transcriptions | Domestic violence shelters |
| Medical records | Summons, complaints, and discovery documents | Victim services support |
In business for 25 years, CyraCom is a language services leader that provides interpretation and translation services to thousands of organizations across the US and worldwide.
