CyraCom’s iOS App is supported on iPads and iPhones with iOS 11 or greater installed. Additionally, network configurations will need to be updated to whitelist CyraCom’s new IP addresses and open specific ports. For details, please refer to CyraCom’s IT Setup Guide.
When going to the app store, you will still see our Legacy App as well as the New App. The Legacy App, which you already have installed, is titled “CyraCom Mobile Interpreter” and the photo of the app screen shows an Interpreter in a grey jacket sitting at a desk. The New App, which you will need to download, is titled “CyraCom Interpreter” and shows an Interpreter in a black shirt standing.