Language Access 101

Are you new to language services? Or perhaps you want to improve upon your existing language access program. CyraCom’s Language Access 101 course can help you create a detailed plan to help limited-English proficient patients access your healthcare services.

What you’ll learn:

Compliance with major laws and major certification programs
- Section 1557
- Joint Commission
- DNV Accreditation
Essential services: Interpretation services and translation and localization services
- When/how to use OPI & VRI (phone vs. video)
- How to make sure your staff is qualified, and what to expect with on-site vendor interpreters
- Getting the most value from translation & localization services
Training and staff adoption for your facilities
Best practices and cultural competency, such as how to interact with the DHOH, etc.

Why you should sign up:

CyraCom has been a language services industry leader for decades and want to share our knowledge. Language Access 101 has tips and tricks from interpretation and translation experts to help you create a custom plan for your facility. We’ve included carefully researched white papers, case studies, and articles to boost your knowledge and encourage stakeholder buy-in.

How it works:

Over the course of six weeks, we’ll deliver twelve resource-packed emails directly to your inbox. You’ll receive the first email from CyraCom International the same day you sign up, so make sure to check your spam filter.